SimpleTherapy

All virtual visits happen inside the SimpleTherapy app or web app. There's no direct link to your appointment.

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Log in to the app or web app.

On your Home screen, find your upcoming visit.

Select Join Waiting Room up to 5 minutes before your appointment. The button won't be available earlier.

1. Log in to the app or web app.
2. On your Home screen, find your upcoming visit.
3. Select Join Waiting Room up to 5 minutes before your appointment. The button won't be available earlier.

If you join too late, you'll need to reschedule:

Physical therapy visits: You have 10 minutes after your start time to join

Health coach meetings: You have 5 minutes after your start time to join

- Physical therapy visits: You have 10 minutes after your start time to join
- Health coach meetings: You have 5 minutes after your start time to join

See My video call isn't working or message our team through the in-app chat.

How do I join my virtual appointment?

Email Support

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Tickets and conversations you've started through the messenger will appear here.

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Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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How do I join my virtual appointment?

All virtual visits happen inside the SimpleTherapy app or web app. There's no direct link to your appointment.

How to Join

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