If English isn't your preferred language, you can get your virtual visit translated in real time. Live translation is available during health coach and physical therapy visits, and there's nothing to set up ahead of time.
How to Turn On Live Translation
Join your visit as you normally would.
Select your preferred language when asked.
Select the CC button in the bottom toolbar. A Captions panel will open on the right side of your screen with the translated conversation.'
Show Captions on the Video (Optional)
To see the translation on the video itself, turn on Display captions on screen at the bottom of the Captions panel.
Tips for Your Visit
If something in the captions isn't clear, ask your provider to repeat or rephrase it
Speak clearly and pause between sentences to help the translation keep up