Here are a few steps to help resolve the issue:
If you are using the mobile app, please uninstall & reinstall the app.
If you are using the web app, please clear your cache & cookies, close out your browser, and reopen a new tab.
If you are still experiencing an error message after the above steps, please do the following:
Screenshot the error message.
Send us a message with the picture.
We will look into your issue and help resolve it asap!
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