Skip to main content

What is SimpleEAP (Employee Assistance Program)?

EAP | Mental Health | Life Support

Written by Melanie G. (Program Support Coordinator)

Your Employee Assistance Program (EAP) gives you free, confidential support for personal and work challenges. Help is available 24/7, 365 days a year, for you and your family.

Here's what EAP can help you with:


Counseling Support

Talk with a licensed counselor about:

  • Stress and anxiety

  • Depression

  • Grief and loss

  • Family and relationship concerns

  • Caregiver stress

  • Alcohol and substance use

You can meet with a counselor by phone, video, or in person. The number of sessions depends on your plan.


Ways to Connect

Get support in the way that works best for you:

  • Call anytime to speak with a licensed counselor

  • Text with a licensed counselor from your phone or computer

  • Take a short assessment to get personalized recommendations

  • Use self-guided programs for stress, anxiety, and mood

  • Work with a coach on sleep, meditation, or mindfulness


Everyday Life Help

EAP also supports you with life's practical needs:

  • Legal: Free phone advice and a free 30-minute consultation with an attorney

  • Financial: Help with budgeting, debt, home buying, and planning for the future

  • Identity theft: Support creating a recovery plan

  • Family care: Referrals for childcare, elder care, adoption, and more

  • Daily living: Referrals for pet care, home repair, moving, and other everyday needs

Think of EAP as your first stop when life feels like a lot.


How Do I Get Started?

  1. Call 888-425-4800 anytime for immediate support.

  2. Or visit simpleeap.com and enter your company code (lowercase, no spaces) to create your account.

See How do I access my EAP benefits? for step-by-step instructions.

Not sure if you need EAP or Behavioral Health? Call 888-425-4800, and we'll help you find the right support. Or see EAP or Behavioral Health: Which should I use?


Does EAP Cost Anything?

EAP is typically offered by your employer at no cost to you.


EAP does not replace emergency care. If you are having a medical or mental health emergency, call 911

Did this answer your question?