SimpleTherapy offers two kinds of mental health support: the Employee Assistance Program (EAP) and Behavioral Health Care through your health plan. They work together, but they're used for different needs.
Not sure which one you need? Call 888-425-4800 anytime, 24/7. A licensed clinician will talk with you and connect you with the right support.
Employee Assistance Program (EAP)
Free, short-term support for everyday challenges.
Cost: No cost to you
Counseling: A limited number of short-term sessions
Best for: Stress, relationships, grief, work challenges, and other life changes
Also includes: Legal and financial help, child and elder care referrals, text therapy, and self-guided tools
Think of EAP as your first stop when life feels like a lot.
Behavioral Health Care
Ongoing mental health and substance use care through your health plan.
Cost: Based on your health plan. You may have copays or other costs
Counseling: Ongoing care, as long as you need it
Best for: Conditions that need longer-term care, like ongoing therapy or medication
Also includes: Psychiatric care, substance use treatment, and facility or hospital care
Think of Behavioral Health as your path to longer-term mental health care.
Can I Use Both?
Yes. Many members start with EAP. If you need more support than EAP provides, we'll help you move to Behavioral Health Care through your health plan.
Not every member has both. Your services depend on your employer or health plan.
Questions About Your Benefits?
Phone: 855-424-4457
Email: [email protected]
If you are having a mental health emergency, call 911.