Forgot your password? Follow the steps below for the mobile app or web app.
On the Mobile App
Open the SimpleTherapy app.
Enter your employer's name, select it from the dropdown, and select Continue.
Select Log In, then select Continue when asked to sign in with simpletherapy.com.
Enter your email address and select Continue.
Select Use Password, then Forgot Password.
Enter your email again and select Continue.
Check your email for the reset link. Check your spam folder if you don't see it.
Create a new password and select Reset Password.
Log in with your email and new password.
On the Web App
Go to webapp.simpletherapy.com and select Member Login.
Enter your email address and select Log In.
Select Use Password, then Forgot Password.
Enter your email again and select Continue.
Check your email for the reset link. Check your spam folder if you don't see it.
Create a new password and select Reset Password.
Log in with your email and new password.
Password Requirements
Your new password must include:
At least 8 characters
Three of the following: a lowercase letter, an uppercase letter, a number, or a special character (!@#$%^&*)
Didn't Get the Reset Email?
Check your spam or junk folder
Make sure you're using the email address connected to your account
Still nothing? Contact our Care Team and we can reset it for you