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How do I get Started?

After Registration | Getting Started

Written by Melanie G. (Customer Care)
Updated over a month ago

Welcome to the program! We are glad you have registered and are excited to get started on this journey! Here on the next steps for success in the program:


Step 1: Download the app if you haven't already done so.

This will give you the best experience with the program.


Step 2: Schedule your first virtual visit with your Health Coach.

They will help you understand how the program works, help you set goals, keep you motivated, and answer any questions.

Please don't wait for your appointment with your Health Coach to follow the next steps. In fact, it actually is better if you can complete at least a few sessions before seeing your Health Coach.


Step 3: Select a program and then answer the onboarding questions.

You should have already picked your first program during registration, but if not, please do so now. After selecting your program, you will click the orange button to start the session. This will take you through a few questions to make sure you are ready to get started.


Step 4: Start your session!

Now you can really start! Click the same start session button and now it will take you through your first session of exercises.

Please note that if you did not pass the onboarding questions, you won't be able to start your session until you have a virtual visit with your PT. You can schedule this from the care team tab in the app.


Step 5: Keep going and enjoy the benefits of the program!

Reach out to us at any time you need us.

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