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Change Password from "My Profile" (mobile app)
Change Password from "My Profile" (mobile app)

Change password when already logged in to the mobile app.

Ryan S. (Health Coach) avatar
Written by Ryan S. (Health Coach)
Updated over a week ago

Follow these easy steps to change your password when logged into your account from the mobile app.

Step 1: To access "My Profile," select the icon in the top right hand corner of the screen that resembles a person.

Step 2: Swipe up. Click "Security."

Step 3: Click "reset" and follow the prompts.

Step 4: Check your email for a hyperlink to reset your password. Be sure to also check your spam folder if you do not see the email in your inbox.

Step 5: Create a new password. Click "reset password."

Step 6: Log in with your email and newly created password. Here is a link to the website in case you need it again:

If you encounter any further problems, please don't hesitate to reach out us by emailing [email protected] or by calling us toll free at 1-800-644-2478.

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