Skip to main content

Tech issues / Error messages

error message, tech issues, help, technical difficulties

Darla G (Health Coach) avatar
Written by Darla G (Health Coach)
Updated over 11 months ago

Here are a few steps to help resolve the issue:

  • If you are using the mobile app, please uninstall & reinstall the app.

  • If you are using the web app, please clear your cache & cookies, close out your browser, and reopen a new tab.

If you are still experiencing an error message after the above steps, please do the following:

  • Screenshot the error message.

  • Send us a message with the picture.

We will look into your issue and help resolve it asap!

*If your issue is login related, click the below button.

Did this answer your question?