We apologize that you are experiencing difficulties with resetting your password. To help you, we have provided a quick how-to guide below.
Step 1:
Open the SimpleTherapy app: http://onelink.to/gcr9t3
Step 2:
Enter your employer's name and select it from the dropdown. Click continue.
Step 3:
Click "log in," then click "continue" when asked "SimpleTherapy" wants to use "simpletherapy.com" to sign in.
Step 4:
Enter your email address. Click "continue."
Step 5:
Click "use password."
Step 6:
Click "Forgot Password."
Step 7:
Enter your email. Click "continue."
Step 8:
Check your email for a hyperlink to reset your password. Be sure to also check your spam folder if you do not see the email in your inbox.
Step 9:
Create a new password. Click "reset password."
Step 10:
Log in with your email and newly created password. Here is a link to the app store in case you need it again: http://onelink.to/gcr9t3
If you encounter any further problems, please don't hesitate to reach out us by emailing [email protected] or by calling us toll free at 1-800-644-2478.