FAQs

Answer to common questions customers ask.

Arpit Khemka avatar Darla Gonzales avatar Ryan Skora avatar
29 articles in this collection
Written by Arpit Khemka, Darla Gonzales, and Ryan Skora

How do I change my address?

update address, moved
Ryan Skora avatar
Written by Ryan Skora
Updated over a week ago

How can I share the exercises I've been doing with my doctor?

Darla Gonzales avatar
Written by Darla Gonzales
Updated over a week ago

How can I earn a care pack?

Care pack
Darla Gonzales avatar
Written by Darla Gonzales
Updated over a week ago

I can't locate my ChocFit points on my account. How can I get this information?

ChocFit points
Darla Gonzales avatar
Written by Darla Gonzales
Updated over a week ago

I'm unable to add a new program why is this?

New Program
Darla Gonzales avatar
Written by Darla Gonzales
Updated over a week ago

What kind of reporting do employers get?

Reporting
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

How do I reschedule my call

Health coach call
Darla Gonzales avatar
Written by Darla Gonzales
Updated over a week ago

Is there any research behind SimpleTherapy?

Our team of clinicians, surgeons and technologists have performed extensive research and clinical trials.
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

Can you integrate with other benefits platforms?

Integration, Technical
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

What are the benefits of SimpleTherapy?

All you need to know about benefits of SimpleTherapy.
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

How will we know this is saving the employer money?

Cost Savings
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

How do the job-specific injury prevention programs work?

Injury Prevention
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

Are the exercises difficult or painful?

Recovery Program
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

Do the users need any special equipment?

Recovery Program
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

How long will it take before I see progress?

General
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

How often do I have to exercise?

General
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

What happens when a user is vetted out?

Recovery Program
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

What if I miss a session? Should I stop or start over?

Videos
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

How will a user know if SimpleTherapy is right for them?

Recovery
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

Is this an alternative to opioids?

Alternative to opioids
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

Do I need any special equipment?

Logistics
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

What types of costs will the employers see eliminated?

Cost Savings
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

Are the exercises difficult or painful?

Videos
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

Will this also help people with chronic pain?

Pain Relief
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

Do I need to have an active lifestyle to benefit from SimpleTherapy?

General
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

I‘ve been dealing with joint pain for a long time. Should I even bother looking into SimpleTherapy?

Pain
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

Can I use SimpleTherapy on a smart phone or tablet?

Technology
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Written by Arpit Khemka
Updated over a week ago

Can I watch the SimpleTherapy exercise videos on my television?

Technology
Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

How do I know if SimpleTherapy is right for me?

Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago