FAQs

Answer to common questions customers ask.

30 articles in this collection
Written by Arpit Khemka, Darla Gonzales, and Ryan Skora

How do I join the live video call?

Live Video call

Written by Darla Gonzales
Updated over a week ago

How do I change my address?

update address, moved

Written by Ryan Skora
Updated over a week ago

How can I share the exercises I've been doing with my doctor?

Written by Darla Gonzales
Updated over a week ago

How can I earn a care pack?

Written by Darla Gonzales
Updated over a week ago

I can't locate my ChocFit points on my account. How can I get this information?

Written by Darla Gonzales
Updated over a week ago

I'm unable to add a new program why is this?

Written by Darla Gonzales
Updated over a week ago

What kind of reporting do employers get?

Written by Arpit Khemka
Updated over a week ago

How do I reschedule my call

Health coach call

Written by Darla Gonzales
Updated over a week ago

Is there any research behind SimpleTherapy?

Our team of clinicians, surgeons and technologists have performed extensive research and clinical trials.

Written by Arpit Khemka
Updated over a week ago

Can you integrate with other benefits platforms?

Integration, Technical

Written by Arpit Khemka
Updated over a week ago

What are the benefits of SimpleTherapy?

All you need to know about benefits of SimpleTherapy.

Written by Arpit Khemka
Updated over a week ago

How will we know this is saving the employer money?

Written by Arpit Khemka
Updated over a week ago

How do the job-specific injury prevention programs work?

Injury Prevention

Written by Arpit Khemka
Updated over a week ago

Are the exercises difficult or painful?

Recovery Program

Written by Arpit Khemka
Updated over a week ago

Do the users need any special equipment?

Recovery Program

Written by Arpit Khemka
Updated over a week ago

How long will it take before I see progress?

Written by Arpit Khemka
Updated over a week ago

How often do I have to exercise?

Written by Arpit Khemka
Updated over a week ago

What happens when a user is vetted out?

Recovery Program

Written by Arpit Khemka
Updated over a week ago

What if I miss a session? Should I stop or start over?

Written by Arpit Khemka
Updated over a week ago

How will a user know if SimpleTherapy is right for them?

Written by Arpit Khemka
Updated over a week ago

Is this an alternative to opioids?

Alternative to opioids

Written by Arpit Khemka
Updated over a week ago

Do I need any special equipment?

Written by Arpit Khemka
Updated over a week ago

What types of costs will the employers see eliminated?

Written by Arpit Khemka
Updated over a week ago

Are the exercises difficult or painful?

Written by Arpit Khemka
Updated over a week ago

Will this also help people with chronic pain?

Written by Arpit Khemka
Updated over a week ago

Do I need to have an active lifestyle to benefit from SimpleTherapy?

Written by Arpit Khemka
Updated over a week ago

I‘ve been dealing with joint pain for a long time. Should I even bother looking into SimpleTherapy?

Written by Arpit Khemka
Updated over a week ago

Can I use SimpleTherapy on a smart phone or tablet?

Written by Arpit Khemka
Updated over a week ago

Can I watch the SimpleTherapy exercise videos on my television?

Written by Arpit Khemka
Updated over a week ago

How do I know if SimpleTherapy is right for me?

Written by Arpit Khemka
Updated over a week ago