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FAQs
FAQs
Answer to common questions customers ask.
29 articles in this collection
Written by
Arpit Khemka,
Darla Gonzales,
and
Ryan Skora
How do I change my address?
update address, moved
Written by
Ryan Skora
Updated over a week ago
How can I share the exercises I've been doing with my doctor?
Written by
Darla Gonzales
Updated over a week ago
How can I earn a care pack?
Care pack
Written by
Darla Gonzales
Updated over a week ago
I can't locate my ChocFit points on my account. How can I get this information?
ChocFit points
Written by
Darla Gonzales
Updated over a week ago
I'm unable to add a new program why is this?
New Program
Written by
Darla Gonzales
Updated over a week ago
What kind of reporting do employers get?
Reporting
Written by
Arpit Khemka
Updated over a week ago
How do I reschedule my call
Health coach call
Written by
Darla Gonzales
Updated over a week ago
Is there any research behind SimpleTherapy?
Our team of clinicians, surgeons and technologists have performed extensive research and clinical trials.
Written by
Arpit Khemka
Updated over a week ago
Can you integrate with other benefits platforms?
Integration, Technical
Written by
Arpit Khemka
Updated over a week ago
What are the benefits of SimpleTherapy?
All you need to know about benefits of SimpleTherapy.
Written by
Arpit Khemka
Updated over a week ago
How will we know this is saving the employer money?
Cost Savings
Written by
Arpit Khemka
Updated over a week ago
How do the job-specific injury prevention programs work?
Injury Prevention
Written by
Arpit Khemka
Updated over a week ago
Are the exercises difficult or painful?
Recovery Program
Written by
Arpit Khemka
Updated over a week ago
Do the users need any special equipment?
Recovery Program
Written by
Arpit Khemka
Updated over a week ago
How long will it take before I see progress?
General
Written by
Arpit Khemka
Updated over a week ago
How often do I have to exercise?
General
Written by
Arpit Khemka
Updated over a week ago
What happens when a user is vetted out?
Recovery Program
Written by
Arpit Khemka
Updated over a week ago
What if I miss a session? Should I stop or start over?
Videos
Written by
Arpit Khemka
Updated over a week ago
How will a user know if SimpleTherapy is right for them?
Recovery
Written by
Arpit Khemka
Updated over a week ago
Is this an alternative to opioids?
Alternative to opioids
Written by
Arpit Khemka
Updated over a week ago
Do I need any special equipment?
Logistics
Written by
Arpit Khemka
Updated over a week ago
What types of costs will the employers see eliminated?
Cost Savings
Written by
Arpit Khemka
Updated over a week ago
Are the exercises difficult or painful?
Videos
Written by
Arpit Khemka
Updated over a week ago
Will this also help people with chronic pain?
Pain Relief
Written by
Arpit Khemka
Updated over a week ago
Do I need to have an active lifestyle to benefit from SimpleTherapy?
General
Written by
Arpit Khemka
Updated over a week ago
I‘ve been dealing with joint pain for a long time. Should I even bother looking into SimpleTherapy?
Pain
Written by
Arpit Khemka
Updated over a week ago
Can I use SimpleTherapy on a smart phone or tablet?
Technology
Written by
Arpit Khemka
Updated over a week ago
Can I watch the SimpleTherapy exercise videos on my television?
Technology
Written by
Arpit Khemka
Updated over a week ago
How do I know if SimpleTherapy is right for me?
Written by
Arpit Khemka
Updated over a week ago