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Creating an EAP account

Set up EAP | Company Code

Written by Melanie G. (Customer Care)
Updated this week

If this is your first time accessing your EAP benefits, you will first need to set up your account. Please see the following steps and message us if you have any questions.


Step 1:

Start on the main page: www.simpleeap.com


Step 2:

Enter you company code and click “Get Started”.


Step 3:

New users click on “Create Account”.

Step 4:

Enter your company code again if it is not automatically populated.

Use the same company code you used in Step 2


Step 5:

Enter your information - all fields are required.


Step 6:

Enter your phone number and email address - both are required. If you want to receive personal communications, select the method of communication. You can “un-check” the communications box and the questions below will disappear.


Step 7:

  • Create a username & password

  • Read “Privacy Policy” & “Terms of Use” by clicking on the links. Finally click on the box indicating you agree to these policies.


Step 8:

Pick an avatar or you can use your initials as your avatar.

(see bottom right selection).


Congratulations! You've set up your account and can now access all your benefits!

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