Skip to main content
All CollectionsSimpleEAP
Creating an EAP account
Creating an EAP account

getting started, set up, new

Melanie G. (Customer Care) avatar
Written by Melanie G. (Customer Care)
Updated over a week ago

If this is your first time accessing your EAP benefits, you will first need to set up your account. Please see the following steps and message us if you have any questions.

  • Enter you company code then click on “Get Started”.

  • For new users click on “Create Account”.

  • The company code field should be automatically filled. If not enter the same code used in Step 2 and click on next.

  • Enter your information - all fields are required.

  • Next enter your phone number and email address - both are required. If you want to receive personal communications, select the method of communication. You can “un-check” the communications box and the questions below will disappear.

  • Create a username and password. Then you can read “Privacy Policy” & “Terms of Use” by clicking on the links. Finally click on the box indicating you agree to these policies.

  • Next pick an avatar, you can select your avatar to appear as your initials if preferred (see bottom right selection).

  • Congratulations! You've set up your account and can now access all your benefits!

Did this answer your question?