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Google Authenticator for MFA on SimpleTherapy Apps
Google Authenticator for MFA on SimpleTherapy Apps

Multi-factor authentication (MFA), Google Authenticator

Darla G (Health Coach) avatar
Written by Darla G (Health Coach)
Updated over a week ago

For Google Authenticator:

  1. Look for the option to enable Google Authenticator on ST App and select it.​


  2. Install the Google Authenticator app on your smartphone.

  3. Within the Google Authenticator app, tap on the option to "Scan a QR code" using sign.

  4. Use your smartphone's camera to scan the QR code displayed on the ST app.

5.Once scanned, the Google Authenticator app will generate a unique 6-digit code.

6. Enter that code in 'Enter your one-time code' on the ST app.

7. Google Authenticator will be successfully set up for your ST account and you’re enrolled in MFA as well.

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For SMS:

  1. Look for the option to enable SMS on ST App and select it.

  2. Enter your phone number. A unique code will be sent to your phone number

  3. Enter the unique code in the ST app and you’ll be successfully log-in.

If you need further assistance, please reach out to the team at anytime.


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