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I need help finding my ID number

Member number, employee ID #, can't find

Darla G (Health Coach) avatar
Written by Darla G (Health Coach)
Updated over 11 months ago

Sometimes our system will ask for a member or employee ID for further verification of your eligibility.

Your employee ID number can be different depending on what your employer provides us. It can be your PID (personal identification number) or another unique number to you like for payroll / other.

Your member ID is usually on your insurance card.

If you are having a hard time locating these numbers or the system still can't find you, please message us and provide us your name, date of birth, and employer name. We will look up your eligibility and provide you the needed number so you can register.

You can reach us:

By phone - 800-644-2478

By text message - 844-731-3644

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