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What about maintenance, support, and upgrades?
What about maintenance, support, and upgrades?

Technical, Maintenance, Support

Arpit Khemka avatar
Written by Arpit Khemka
Updated over a week ago

Maintenance: SimpleTherapy provides continuous technical support for all its services. The SimpleTherapy Engineering Team is responsible for keeping the Platform up-to-date. We have uptime of 99.9% or higher. You can check our past month stats at

Support: In the platform itself, users have a direct line of communication to the SimpleTherapy Customer CareTeam through the 24/7 Live-Chat button on the bottom right-hand corner of the platform or from our website. Members can also give us a toll-free call at 1-800-644-2478 or email us at [email protected]

Upgrades: All users of SimpleTherapy are always using the latest version of the product since SimpleTherapy operates on all modern web-browsers. When using SimpleTherapy, make sure you are using Chrome, Firefox, Internet Explorer 10, or Safari. For the best experience we recommend downloading the SimpleTherapy mobile app from your app store

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