Maintenance: SimpleTherapy provides continuous technical support for all its services. The SimpleTherapy Engineering Team is responsible for keeping the Platform up-to-date. We have uptime of 99.9% or higher. You can check our past month stats at http://status.simpletherapy.com/
Support: In the platform itself, users have a direct line of communication to the SimpleTherapy Customer CareTeam through the 24/7 Live-Chat button on the bottom right-hand corner of the platform or from our website. Members can also give us a toll-free call at 1-800-644-2478 or email us at firstname.lastname@example.org
Upgrades: All users of SimpleTherapy are always using the latest version of the product since SimpleTherapy operates on all modern web-browsers. When using SimpleTherapy, make sure you are using Chrome, Firefox, Internet Explorer 10, or Safari. For the best experience we recommend downloading the SimpleTherapy mobile app from your app store http://onelink.to/gcr9t3.