When a member is vetted out by our program, they are unable to do sessions in that specific body part program until they meet with one of our physical therapists and are medically cleared to do that program. A member can be vetted out based on different factors such as recent surgeries, a high pain level, and other factors.
When a member is vetted out, a message appears on the screen recommending a visit with one of our Physical Therapists. For safety reasons this visit is required to move forward with that specific program. A member can use other programs, if they aren't vetted out for them as well.
Members have a choice of making that appointment right away, later on, or not at all.
Once the member completes a virtual appointment with their physical therapist, the therapist will decide if the member is safe to continue the specific program. If they are, the program will be unlocked and available to the member to use. If they aren't cleared to use the program, they can still use other programs if they aren't vetted out for them.